Frequently Asked Questions
Find answers to common questions about our handcrafted ceramics
Are Heath Ceramics products microwave and dishwasher safe?
Yes, our ceramics are designed for daily use and are safe for both the microwave and dishwasher. However, we recommend avoiding sudden temperature shocks.
Why are there variations in glaze color and texture?
As our pieces are handcrafted and hand-glazed, slight variations in color and texture are natural characteristics that make each piece unique.
Can I use your dinnerware in the oven?
Our dinnerware is oven-safe up to 350°F. We recommend placing pieces in a cold oven and letting them heat up gradually to prevent thermal shock.
How do I care for my matte finish ceramics?
Matte glazes can sometimes show 'silverware marks.' These are not scratches but metal deposits that can be easily removed with a gentle abrasive cleaner like Bar Keepers Friend.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping capabilities to other international destinations soon.
Are your products lead-safe?
Yes, all Heath Ceramics glazes are non-toxic, lead-free, and exceed all FDA and California Proposition 65 requirements for food safety.